Contact Us

We are always pleased to answer your questions but firstly please check out the following questions that have already been answered:-

 

How are my data purchases sent to me / Where is my download link?
The Directory is provided in csv format via a download link which will be sent to the email address you provide at Paypal or 2CO. Payment verification is a process that can take from 30 minutes to several hours. For orders received during American business hours we aim to complete the verification process the same day before 10.00 pm PST. Orders received after 7.00 pm PST will be processed the following working day. Your patience is appreciated. See the Shopping cart for full details.

My credit card payment has been declined – can you help?

In the unlikely event that your payment or credit card is declined please make a note of the reason given and then email us at payments@apcservicesltd.com for further assistance – we can often offer a solution.

We had bad experiences when buying lists from other vendors. How can we check out vendors such as yourself before purchase?

Firstly, before buying ANY product online especially mailing lists or other digital products we advise you to carry out due diligence via the web prior to purchase. Visit respected sites such as the Better Business Bureau or the Rip Off Report and search for company and product name/type to see if there have been complaints. Do the same via major search engines such as Google – search for company or product name followed by words such as complaint, scam, rip off etc. You will not have to search for long to discover the vendors to avoid.
Secondly, please read our Terms where you will discover the best and most meaningful guarantee in the industry.
What is .csv format? How can I open a .csv file?
CSV stands for “Coma Separated Value”. Please open the .CVS file using EXCEL or ACCESS or another popular spreadsheet or database application.
How was all this information obtained?
Please visit the Research Methods page for full details.
How old is all this data? When was it researched?
All data is regularly updated and subject to our Terms we give a 100% guarantee of delivery. Please see the Terms page.

What about duplicate email address records?

There are no duplicate email addresses in each Directory.
Do you provide sample data?
Please see the example records on the Home or Products page.
Can you provide more information about your company?
Please see the ‘About Us’ page
Are the email addresses provided “verified”?
We send an email message to all of the email addresses listed in the Directory every few months and delete addresses that bounce. See the Research Methods page.
Can you guarantee that all email addresses listed in the directory are fully functional and that my email messages will get delivered?
Subject to our Terms, Yes. Please see the Terms page for full details.
What is the best way to send emails in order to achieve best delivery rates.?
Check out the “Sending Email Successfully’ page.
Mailing Address: APC Services Ltd, 1425 Marine Drive, West Vancouver, BC, Canada, V7T 1B9
Telephone: We are usually best able to respond to your queries via email rather by telephone so if possible please email us as per our details below. You will shortly receive detailed answers to your questions from one of our managers. However, if you do need to speak to us our US toll free number is : 1 877 293 1455
Email :- Please email us at:- Info@apc-lists.com
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